Through employement opportunities and rehabilitation via healthcare, Fala Natural Soap seeks to reintegrate these individuals into their families and communities. Their audience comprises socailly conscious consumers who prioritize purpose-driven products. These supporters include mental health advocates, eco-conscious individuals, and those who appreciate handmande natural goods. 
Beyond being a soap brand, Fala Natural Soap demonstrataes its committment to mental health by donating a portion of profits to the Thai Familylink Association. Their mission extends beyond commerce—to raise awareness and foster community support for mental well-being while offering eco-friendly, high quality products.

Fala Natual Soap produces a range of natural oil handmade products, including soap, herbal inhalers, Borneol essential balm oil, crochet flower garlands, and canvas cloth bags. These items are crafted by individuals with mental illness, with the aim of enhancing their quality of life and providing value to those with direct experience in psychiatry.